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RETURN
POLICY
| Return
Condition Cooler |
Store
Return Policy |
| Defective
Upon Shipment |
Credit
for cost of item(s) or replacement |
| Refused
Delivery |
Credit
for cost of item(s) minus 15% or $5 restocking fee* |
| Accepted
Delivery |
Credit
for cost of item(s) minus 15%-100% restocking fee* |
| Damaged,
Missing Parts |
Non-Returnable |
Blue
Gold for Life, Inc.
reserves the right to evaluate product return conditions and
assess restocking fees at its own discretion.
We accept
returns within 30 days of the date you received your product(s)*.
Defective products or damages from shipping are eligible for
credit or replacement within 10 days of delivery. Replacements
will be shipped upon receipt of defective merchandise via ground
shipment at Blue
Gold for Life's
expense.
Return shipping
on defective merchandise may be reimbursed up to the original
shipping cost of the item minus a $5 restocking fee. Please
contact Blue
Gold for Lifee
for a Return Authorization (RA) number. Packages must have RA
number written visibly on the shipping box with a brief description
of the product defect inside. Please return all items in the
original packaging. Allow
10-14 business days for processing returns for credit.
All nondefective
returns will be 100% complete, in re-saleable condition, and
will include original packaging material, all documentation,
i.e. manuals, warranty cards, and other accessories provided
by the manufacturer. If any component of the returned product
is missing, Blue
Gold for Life
may choose to impose additional charges against the customer
for replacement of the missing component. Customer agrees to
bear all shipping fees for returned merchandise with the exception
of defective merchandise. Blue
Gold for Life
will not refund the original shipping fees.
Please contact the manufacturer for more information. Returns
on Oasis water coolers, parts, and accessories will be subject
to a 20% restocking fee.
Warranty
Information
The warranty
for all items will vary by manufacturer. Please contact the
manufacturer for more information.
Please feel
free to contact us with any questions or concerns you have and
we will be more than happy to help you! contact us via telephone
at 1.866.426.8826 or email info@bluegoldforlife.com.
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